Command Center is designed to help insurers manage hi frequency, high touch, real time and very valuable customer communications in real time, and in a highly automated manner.
Whether Command Center is used as the primary Policy Administration System, or simply as a replicate to an existing one, it simplifies all aspects of managing a policyholders needs throughout the customer lifecycle by seamlessly synchronizing all information between the
Billing & Payment
Mobile commerce is not something insurers have had to spend much time thinking about, until now. Command Center makes that simple too.
Being proactive in times of need
Detecting accidents and helping customers when they are in need has never been easier with the powerful FNOL & Colision management tools in Command Center.
Claims agents are instantly notified of an incident, either reported manually by a policyholder via Basedrive, or detected automatically from a connected Basebit.
The entire process is managed and processed efficiently, providing a great customer experience when they need it most.
Most of the time, motor vehicle accidents are minor, allowing your customer to drive to a repair center. With Basedrive, your clients can find the ones you recommend nearest to them, without requiring much support.