User self help
Users can instantly access all the information they need regarding the program, as well as the genral conditions, contest and rewards rules, insurance coverage & detailed policy information, frequently asked questions and tutorials for the many features of the application.
Historical annual detailed invoices & payment
It is easy for clients to go back in time up to 12 months to see the historic billing information for every invoice related to the policy.
Initiating a claim
In the even of a claim, users can easily submit a request for handling a claim for the following types; collision, vehicle theft, vandalism, fire, and water damage.
Capturing visual information
Pictures are worth a thousand words, sometimes more. In the event of a claim, it is easy to submit all related pictures to the event, instantly making the information available to the claims managers.
Documenting the scene
Thanks to Basedrive's powerful telematics capabilities, it is easy to reconstruct the precise information surrounding the scene of the accident.
By phone (using standard phone)
By chat (using integrated chat)
By e-mail (using a pre-set support address)
Access online help (using configurable user guide)
Select from multiple vehicles
User can choose to view information for any vehicle for which they are authorized
Update their actual mileage
Capture and transmit odometer reading
Taking a picture & typing value