Why many insurers chose us to deliver Connected Insurance
success-relentless

We measure success  relentlessly

Command Center has built-in dashboards to show the overall program's success over time, measured in many ways.  Here are a few;

  • Adoption rate
  • Quotes
  • Purchases
  • Claims / Telematic data
  • Retention Rate
  • Gamification interaction
  • Internal agent system usage
innovate-efish

We innovate more efficiently

With CommandCenter, there will never be any costs for the use of any new features that will be added, monthly, or over time. Participate in the creation of the roadmap, and prioritization of the features that will be worked on in the future.

  • Create better insurance products
  • Leverage an all included SaaS solution
  • Garanty your IT Security
  • Rely on high availability and uptime
  • Shorten your time to market
tranfomation

We deliver transformation

Prospective clients can download your customized smartphone application and within 10 trips or less, obtain a real quote, and with very few further questions, purchase and bind a real policy.

We provide more options

BaseDrive supports the two most popular forms of connected insurance:

  • Rebate Based - providing discounts to customers who have 'traditional' policies if they drive safe or
  • Pay-as-you-Go - allowing prospects to obtain a quote and purchase insurance policies which have much lower monthly costs, plus a per usage (Km) cost which is calculated and invoiced monthly, all from within the app.
track-record

We have a proven track record

Remove all of the risks of partnering with the wrong vendor by allowing the use of our technology in a very 'life-like' trial, before making any investment or purchasing decision.

passion

We serve passionately

Our favored growth approach is not to onboard as many new insurance partners as we can, but rather, given our business model, make our existing insurance partners as successful as they can possibly be.

marathon

We're marathon runners

Baseline's revenue model is designed so that we are only financially successful when our customers have proven commercial success with our solutions. This aligns our interests beyond technology, and real business benefits, only attainable over long term partnerships. We'd rather have less insurers as partners, but having each very successful.

We're serious about support

During every phase of a connected insurance program, we provide dedicated customer success manager at no cost.  We do this to make sure our insurance partners get the most out of our evolving capabilities in the short, medium and long term.  In case of emergencies, this assistance is available on a 24/7 basis.

We're open about our roadmap

We’re constantly improving our solutions, putting the needs of our partners first.  To facilitate this collaboration, we’ve made our product roadmap available online, providing visibility on our roadmap, and allowing partners to submit new ideas while voting on existing ones.

cofoster-creation

We foster co-creation

Our partners are part of a large group of insurers around the world which all participate in the usage, and contribution of the continuous improvement of the solution, collaboratively, with our product managers over time.

collab

We encourage collaboration

We regularly create online webinars, in person user groups, on site workshops with multiple insurers (partners) of ours, to create an ecosystem of learning and best practices. We also have online communities (forums) reserved exclusively to our partners worldwide.  We provide and foster the following collaborative platforms:

  • Annual Baseline User Groups
  • Quarterly Webinars
  • Idea Suggestion Portal
  • Online User Community/Forum
loading

We're evolving quickly

  • 100% of our solutions are based on the same technology
  • Benefit from continuous improvements being made for other clients all the time, at no cost
  • Obtain new features every month, for no extra cost
  • Quality is constantly increasing as automated testing increases across solution

Why Baseline?

Reinventing insurance for mobile policyholders. Wowing policyholders with mobile-first insurance programs. Delighting smartphone-native policyholders by helping insurers use real-time IoT data, resulting in simpler products, lower expenses and better pricing.

We invest time and money in every new program we launch. Each brings new challenges, and opportunities to add new capabilities to Command Center. We commit to deliver fully functional solutions over sustained and long term efforts, continuously enhancing features and capabilities so that our insurance partner's program attain commercial success, at no-cost beyond normal licensing costs.

Using our solid technology offerings as a backbone, we are convinced that it is our vast and highly diversified experience which today makes our programs stand out, and succeed.

Our goal is to help you quickly, and effectively improve your customer engagement while navigating your way through the new possibilities brought on by the vast proliferation of smartphones, usage based insurance, digital customer service channels and the quickly changing landscape of the insurance industry.

Our ambition is nothing short of re-inventing insurance, from a customer’s perspective. To achieve this, we believe that it is essential to build from what exists, the baseline, and evolve, iteratively, always listing to the policyholder’s needs, desires and expectations to guide new and innovative product solutions forward.

 

We are consistently delivering exciting new programs and solutions

  • Increase customer engagement
  • Improve loss ratios
  • Boost policyholder retention
  • Generate better qualified leads

We have a proven track record of returns

Before making any investments, it is essential to first create a business case which not only justifies the expense, but shows how great the return will be, in how much time, with what degree of certainty. There are generally 9 areas where we can help isolate both costs, and returns, to justify the effort and investment of such programs.

  • Reduced claims administration expense ratios
  • Reduced combined loss ratios (Bodily Injury & Physical Damage)
  • Reduced general customer service costs
  • Reduced fraud costs (direct & analysis)
  • Reduced customer acquisition costs
  • Increased customer retention
  • Increased customer engagement
  • Increased new revenue streams from micro-insurance purchases
  • Increased new insurance sales by cross-promoting to banking clients

 

 

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