Together, our team of experts in the development and operation of connected insurance programs encompass years of experience in the insurance industry. We work with insurance companies to forge mutually beneficial partnerships, ensuring the most effective solutions, resulting in success for both parties.

We’re Baseline.


We’re Insurtech leaders, mobile & back-end developers, customer success managers, data crunchers and connected.


Baseline is a crew of performance obsessed digital insurance inventors. And we’re exceptionally good at helping insurers delight their customers, (not an easy feat).


Bootstrapped from day one, we began in a garage with 2 laptops, with a door that served as a table. Today, we’re big enough to help the largest insurers and banks in the world, yet small enough to do things better than they can without us.


Success is carefully crafted on a daily basis by a team of more than 30 digital natives working from many places around the world.


The team often gets together at a neat gathering spots we own and affectionately call ‘The office’, hidden away on a beautiful little island between Laval and Montreal,Québec. 

Our 22-year-old story is a rollicking tale of runaway successes and challenging learning opportunities, propelled with bright minds, great ideas, robust execution, lots of data, free caffeine, fresh fruits, healthy foods and a gym.


We make insurance-as-a-smartphone-app look easy. The software our team has been designing over the past two decades has a lot to do with that. If you have the right blend of intelligence, passion, humility, and love delivering awesome, you’ll feel right at home with the team below.


We make insurance-as-a-smartphone-app look easy. The software our team has been designing over the past two decades has a lot to do with that.


If you have the right blend of intelligence, passion, humility, and love delivering awesome, you’ll feel right at home with the team below.

Who we are

 

It all started with the realization that insurance could be improved. Helping insurers delight their customers with better pricing, solutions, support and service was the key to our organization’s success. At Baseline, we grew internationally rather quickly, going from 1 insurance client to a dozen around the world in just three years. As we continued to grow, we needed to redesign our solutions in a way that allowed more programs to de deployed, faster, with easier maintenance. The transition to a cloud based policyholder engagement platform, Command Center was born.

We set out to build the simplest tool possible to help insurers delight their customers in a 100% mobile experience, and so delite.io was born. Today, we’re proud to be improving the relationship between policyholders and their insurnace providers for hundreds of thousands of users in many countries around the world. We truly believe that insunrace was stuck in the dark ages compared to other industries. We want to empower insurers with the tools they need to create greater solutions and happier customers.

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Paul-André Savoie

President & CEO

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Christian Labonté

Vice-President & CTO / CISO

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Lyne Potvin

Vice-President & CFO / COO

 
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Mélanie Tremblay

Director of Operations

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Pierre Rouwens

Solution Architect

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Julie Tardif

People Management

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Angela Colaianni

Customer Success Manager

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Stéphane Ouellet

Product Manager

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Denise Gagnon

Finance & Administration

 
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Roxane Demers

Product Manager

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Lucas Broussoux

Product Design Coordinator

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Anna Santone

Product Marketing Specialist

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Alana Pasquino

North American Market Coordinator

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Sean Connelly

Online Sales Developer

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Rob Postuma

Customer Marketing Manager

 
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Olivier Biason

Back-end Software Developer

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Anthony Gendron

Back-end Software Developer

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Donald Donovan

DevOps Architect

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Lucky Garg

Back-End Software Developer

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Jonathan Gervais

Front-End Software Developer

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Marcel Cristocea

Front-End Software Developer

 
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Rémi Boucher

Embedded Software Developer

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Mark Pires

DevOps System Admin

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Maneesh Japa

Automated Test Engineer

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Pavan Kumar

Automated Test Engineer

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Param Trivedi

Mobile Software Developer

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Paul Addy

IOS Developer

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Jonas Medeiros

Front-End Software Developer

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Frédéric Otis

Front-End Software Developer

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Miguel Mamede

Iberia Market Coordinator

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Ekué Afanou

Africa Market Coordinator

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Ingrid Lefranc

Latin Market Coordinator

 
Clients