We measure success relentlessly
Command Center has built-in dashboards to show the overall program's success over time, measured in many ways. Here are a few;
We innovate more efficiently
With CommandCenter, there will never be any costs for the use of any new features that will be added, monthly, or over time. Participate in the creation of the roadmap, and prioritization of the features that will be worked on in the future.
We deliver transformation
Prospective clients can download your customized smartphone application and within 10 trips or less, obtain a real quote, and with very few further questions, purchase and bind a real policy.
We provide more options
BaseDrive supports the two most popular forms of connected insurance:
We have a proven track record
Remove all of the risks of partnering with the wrong vendor by allowing the use of our technology in a very 'life-like' trial, before making any investment or purchasing decision.
We serve passionately
Our favored growth approach is not to onboard as many new insurance partners as we can, but rather, given our business model, make our existing insurance partners as successful as they can possibly be.
We're marathon runners
Baseline's revenue model is designed so that we are only financially successful when our customers have proven commercial success with our solutions. This aligns our interests beyond technology, and real business benefits, only attainable over long term partnerships. We'd rather have less insurers as partners, but having each very successful.
We're serious about support
During every phase of a connected insurance program, we provide dedicated customer success manager at no cost. We do this to make sure our insurance partners get the most out of our evolving capabilities in the short, medium and long term. In case of emergencies, this assistance is available on a 24/7 basis.
We're open about our roadmap
We’re constantly improving our solutions, putting the needs of our partners first. To facilitate this collaboration, we’ve made our product roadmap available online, providing visibility on our roadmap, and allowing partners to submit new ideas while voting on existing ones.
We foster co-creation
Our partners are part of a large group of insurers around the world which all participate in the usage, and contribution of the continuous improvement of the solution, collaboratively, with our product managers over time.
We encourage collaboration
We regularly create online webinars, in person user groups, on site workshops with multiple insurers (partners) of ours, to create an ecosystem of learning and best practices. We also have online communities (forums) reserved exclusively to our partners worldwide. We provide and foster the following collaborative platforms:
We're evolving quickly
Reinventing insurance for mobile policyholders. Wowing policyholders with mobile-first insurance programs. Delighting smartphone-native policyholders by helping insurers use real-time IoT data, resulting in simpler products, lower expenses and better pricing.
We invest time and money in every new program we launch. Each brings new challenges, and opportunities to add new capabilities to Command Center. We commit to deliver fully functional solutions over sustained and long term efforts, continuously enhancing features and capabilities so that our insurance partner's program attain commercial success, at no-cost beyond normal licensing costs.
Using our solid technology offerings as a backbone, we are convinced that it is our vast and highly diversified experience which today makes our programs stand out, and succeed.
Our goal is to help you quickly, and effectively improve your customer engagement while navigating your way through the new possibilities brought on by the vast proliferation of smartphones, usage based insurance, digital customer service channels and the quickly changing landscape of the insurance industry.
Our ambition is nothing short of re-inventing insurance, from a customer’s perspective. To achieve this, we believe that it is essential to build from what exists, the baseline, and evolve, iteratively, always listing to the policyholder’s needs, desires and expectations to guide new and innovative product solutions forward.
Before making any investments, it is essential to first create a business case which not only justifies the expense, but shows how great the return will be, in how much time, with what degree of certainty. There are generally 9 areas where we can help isolate both costs, and returns, to justify the effort and investment of such programs.
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